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Need a copy of your receipt? Click here.

Need a copy of your confirmation? You can lookup your confirmation number by clicking here.

If you have returned your car and there is still a hold on your credit/debit card click here.

If you have received a parking, traffic, or toll violation click here.

If you are having trouble understanding the charges on your rental agreement click here

To contact us for Lost and Found inquiries in the US, click here.

For rentals outside the US, please select the country below.

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Need a copy of your confirmation? You can lookup your confirmation number by clicking here.

Did you forget your password? You can reset your password by clicking here.

Did you forget your Gold Number? You can retrieve it by clicking here.

Are you interesting in becoming a member? Start Earning with hertz Gold Plus Rewards Enroll here.

Do you need to modify or cancel your reservation? You can find your reservation by clicking here. You can modify or cancel your reservation by clicking on Modify.

Do you need to update your profile (e-mail address, drivers license, payment method, etc.)? Log into your profile by going to www.hertz.com and clicking Sign In in the upper right hand corner of the screen. Click the drop down next to your name and then click on My Profile.

Quick answers:

For information about searching for and obtaining a copy of your receipt clicking here.

Do you need to modify or cancel your reservation? You can find your reservation by clicking here.You can modify or cancel your reservation by clicking on Modify.

Need a copy of your confirmation? You can lookup your confirmation number by clicking here.

If you have received a parking, traffic, or toll violation click here.

If you are having trouble understanding the charges on your rental agreement click here.

Quick answers:

Do you have questions about earning, transferring or redeeming points? Click here.

Did you forget your password? You can reset your password by clicking here.

Did you forget your Gold Number? You can retrieve it by clicking here.

Do you have questions about Frequent Traveler or Miles? Click here.

Do you have questions about a promotional coupon? Click here.

Do you have questions about Gold Service? Click here.

Quick answers:

Do you have questions about Frequent Traveler or Miles? Click here.

Need a copy of your confirmation? You can lookup your confirmation number by clicking here.

Do you have questions about a promotional coupon? Click here.

Did you forget your password? You can reset your password by clicking here.

Did you forget your Gold Number? You can retrieve it by clicking here.

Quick answers:

If the fuel level indicated on the Rental Agreement matches the fuel level simply return the rental with the same level.

If the fuel level indicated on the Rental Agreement does not match, fill out the rest of this form to notify us of the fuel level, return with that level & alert the location.

Has your rental been involved in an accident? If so click here for the Vehicle Accident Report.

Did you notice scratches and/or dents that may not have been noted at pickup?

  • Submit this form below to document your concerns
  • Alert the location upon return
All vehicles are cleaned and disinfected to follow CDC guidelines. Click here for more information on Hertz Gold Standard Clean.

If your vehicle did not meet the Hertz Gold Standard Clean guidelines:
  • Submit this form below to document your concerns
  • Alert the location upon return

Click here for offered SiriusXM Channel information.

For Sirius XM radio to function correctly, the radio must first acquire the Sirius signal. At the moment your Hertz contract was printed, Sirius began sending an activation signal, the radio must be turned on and under open sky to be received. The activation signal is sent for a period of 6 hours, if the service has not activated in the first 6 hours of your rental, please text 855-954-3789 for assistance.
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